Privacy Policy

Last updated: October 31, 2026

1. Information We Collect

We collect information you provide directly: your name, email address, shipping/billing address, and order details when you purchase or contact us. We also collect standard technical data automatically — IP address, browser type, device information, and pages visited — through cookies and similar technologies.

2. How We Use Your Information

• To process and ship orders and send transactional emails (confirmations, tracking).
• To respond to support and certificate-of-analysis requests.
• To improve the Site, catalog, and customer experience.
• To detect fraud, enforce our terms, and comply with legal obligations.

3. Payment Data

Payments are processed by our third-party payment provider. Card numbers are handled directly by the provider and are never stored on our servers. We receive only confirmation and limited transaction details.

4. Cookies

The Site uses essential cookies to keep your cart and session functioning, plus optional analytics cookies to understand aggregate traffic. You can disable cookies in your browser, though checkout features may not work correctly without them.

5. Sharing of Information

We do not sell your personal information. We share it only with: payment processors to complete transactions, shipping carriers (USPS) to deliver orders, service providers who help operate the Site under confidentiality obligations, and authorities when required by law.

6. Data Retention

Order records are retained for accounting and legal compliance purposes. Support correspondence is kept as long as needed to serve you and meet record-keeping requirements. You may request deletion of non-essential data (see below).

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these rights, email info@ridgepeptide.com — we respond within 30 days.

8. Data Security

We use HTTPS encryption across the Site, restrict internal access to customer data, and rely on vetted providers for payment and hosting. No system is 100% secure, but we work to protect your information using industry-standard measures.

9. Children’s Privacy

The Site is intended for adults engaged in research activities. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with a revised date. Continued use of the Site after changes means acceptance of the updated policy.

11. Contact

Privacy questions: info@ridgepeptide.com or our contact page.